Shipping policy

Shipping Policy

Last Updated: July 1, 2026

Thank you for shopping with Silver Scroll Gaming. We are committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are typically processed within 1 to 3 business days after payment is received.

Orders are not processed or shipped on weekends or public holidays.

During product launches, holidays, or periods of high order volume, processing times may be slightly longer. If a significant delay occurs, we will contact you using the email address provided with your order.

Shipping Rates

United States flat-rate shipping: $6.

Free shipping on US orders of $50 or more.

International shipping costs are calculated at checkout based on your delivery address, the items in your order, and the shipping method selected.

Estimated Delivery Times

Estimated delivery times begin once your order has been shipped.

Delivery times vary depending on your location and the shipping service selected at checkout. While we do our best to meet estimated delivery windows, they are not guaranteed.

International Shipping

We proudly ship to select countries worldwide.

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities. These fees are not included in the purchase price or shipping cost unless otherwise stated.

Delivery times for international orders may vary due to customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

Silver Scroll Gaming is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us as soon as possible. While we will do our best to update your order before it ships, we cannot guarantee changes once processing has begun.

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your package appears to be lost or significantly delayed, please contact us. We will gladly assist you in working with the shipping carrier to help locate your shipment.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include your order number along with photos of the damaged item and packaging.

We will work with you to provide a replacement or refund as appropriate.